7 responses

  1. Carrie L
    September 16, 2016

    I’m really glad you had a positive experience purchasing from the website. I’d assume that would be the case since the selling side is so poor. In July I sent an entire bag of clothes to them after reading a couple of positive blog posts. The bag included no less than 40 pieces of clothing (probably 40% still with tags) and 5 pairs of brand new shoes. 5 pieces in total were accepted for a purchase price from ThredUp of $14.40.

    While I was surprised that so little was accepted, the time frame for the entire process is what really shocked me. It took 7 weeks for the bag to be processed. The website would update weekly and push back the date of when I could expect to hear about my bag. When they initially received my bag I received an email stating they were backed up and the process would likely take 2-3 weeks. I thought that was a little surprising but still manageable. After 7 weeks of waiting and learning about the dollar amount offered I have two options. The first is to use the money in their online store. No thanks. The second is to wait another two weeks to have the money released as cash into my PayPal account.

    I honestly would have donated the entire bag locally had I know how silly this experience would be. Next time I’ll know better.

    • Ashley
      September 16, 2016

      You have to remember that Meghann had a positive experience because they paid her to write about them. I also had a horrible experience with Thredup, similar to yours. In addition, I thought it was gross and unnecessary to include photos of size tags on your post. Just tacky.

      • Katie
        September 18, 2016

        Wow, Ashley…rude much? Pretty sure she showed the tags to illustrate that they were new items with tags still on. Wouldn’t it have been stranger to blur out the size, as though it’s some secret? I didn’t even look at the number until you mentioned it. If you find their inclusion gross, I think you need to get out more.

      • Michele
        September 19, 2016

        I actually didn’t notice the size on the tags and am not going to go back and look. I assumed she included them because she mentioned getting items with tags. I also know I’m bigger than her, as I’ve read the blog for a while. It seems like we should give her the benefit of the doubt instead of assuming she wants everyone who wears a different size than her to feel shame.

  2. Kate
    September 17, 2016

    I ordered a bag to attempt to sell some things. The bag was supposed to arrive last week and I never received it. Seeing all the other terrible experiences people have had with this company I will not sell any clothes to them. I’d rather donate my clothes to a local charity. If I ever receive the bag in the mail, I’ll just toss it in the trash, doesn’t seem worth the hassle and the ripoff.

  3. Jennifer
    September 17, 2016

    I’ve never tried to send my stuff to them, but I did make my first purchase last week using Kath’s 40% off code. I was able to get my son 2 pieces for his Halloween costume (he’s being Marty McFly from Back to the Future). I got the denim jacket (Gap!) and the red outerwear vest, along with 2 other random t-shirts he wanted for under $25. And that included shipping! Arrived in less than a week and all items are in great condition. I will definitely be shopping on their site again.

  4. elle
    September 19, 2016

    I usually donate clothes I no longer want, so even getting a small amount of money for them would be an improvement. But mostly I’m psyched to be able to buy brands that I love, at a super discount, without having to leave my house!
    It’s like a thrift store – I give them my clothes and they give me nothing in return but then sell them. I like that because it means other people are doing the same thing and I can buy their clothes!

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